5 persistent myths about CPMS – debunked

A close-up of a hand flipping a futuristic switch, with glowing yellow energy lines symbolizing EVesto CPMS turning myths into reality.

5 persistent myths about CPMS – debunked

The EV charging market is growing at lightning speed. Yet there are still many misconceptions about the role and value of a Charge Point Management System (CPMS). At EVesto, we frequently hear these myths in conversations with CPOs, installers, and partners.

In this article, we highlight 5 of the most persistent myths and explain what the reality looks like.

Myth 1: “A CPMS is only needed if you have hundreds of charge points.”

Where this comes from: many smaller operators believe a CPMS only becomes relevant once they run a large network.

Reality: scalability starts small. Even with a handful of chargers, insights into sessions, remote monitoring, and smart energy management are already valuable. At EVesto, we often see clients start with a few charge points and then seamlessly scale up. Thanks to our scalable architecture, you never need to reinvest in a different platform.

Myth 2: “Vendor lock-in is inevitable.”

Where this comes from: traditional backends often tied hardware and software tightly together, making it nearly impossible to switch.

Reality: EVesto is fully vendor-agnostic. Our CPMS works with different charge points, EMS solutions, and partners. Thanks to open APIs and OCPP compatibility, operators maintain full freedom to design their infrastructure flexibly. This way, today’s choices don’t limit tomorrow’s growth.

Myth 3: “A CPMS is only about transactions and billing.”

Where this comes from: older back-office systems focused almost exclusively on billing, creating the perception that CPMS equals administration.

Reality: billing is only one part of what a modern CPMS does. At EVesto, we combine this with our Connect & Collect service:

  • Connectivity (Managed Roaming): we manage roaming connections (such as Gireve, Hubject, and P2P integrations), ensuring you meet the highest interoperability standards.
  • Automation (Invoicing to MSPs): fully automated invoicing based on verified session data—error-free, compliant, and no manual processing required.
  • Transparency (Payouts to CPOs): full visibility of your revenues per MSP, with detailed breakdowns per session and reliable, on-time payouts.

A CPMS is much more than billing: it is the central hub where data, processes, and automation come together.

Myth 4: “Migrating to another CPMS is a nightmare.”

Where this comes from: stories of long downtimes or painful transitions circulate widely in the market.

Reality: switching doesn’t have to be a nightmare. EVesto has developed processes and tooling that ensure smooth migrations—often without end users even noticing. This allows operators to benefit from a future-proof CPMS without the risks of a complex transition.

Myth 5: “All CPMS platforms are the same.”

Where this comes from: from the outside, many CPMS platforms look alike—they manage charge points and process payments.

Reality: there are significant differences. Some systems are closed, not scalable, or lack energy optimization and integration capabilities. EVesto stands out with openness, flexibility, and continuous development. Our focus is on software that grows with you, rather than holding you back.

Conclusion:

Conclusion:
Myths can slow down the adoption of smart software unnecessarily. In practice, a CPMS makes the difference between limited growth and future-ready charging infrastructure.
At EVesto, we provide an open, scalable, and smart solution that gives CPOs freedom, control, and insight—and with Connect & Collect, we add a unique service package that automates roaming, invoicing, and financial transparency.

👉 Curious to see what this looks like in practice? Get in touch for a demo or case study.

EVesto enhances CPMS with digital receipts through partnership with ReceiptHero

EVesto enhances CPMS with digital receipts through partnership with ReceiptHero

EVesto is expanding its Charge Point Management System (CPMS) with a powerful new capability: automatic digital receipts. Through a new partnership with ReceiptHero, we now offer our customers a fully integrated solution for generating and delivering itemized receipts for every contactless payment.

Added value for EVesto customers

For many Charge Point Operators (CPOs), managing financial data is still a time-consuming process. Tariffs, charging sessions, and payments often come from different systems, leaving finance teams to reconcile data manually. By adding ReceiptHero’s technology into the EVesto platform, we remove that complexity completely.

What this means for CPO’s:

  • Seamless integration within EVesto – no need for separate tools or systems
  • Compliant, itemized digital receipts – VAT and audit-ready from the source
  • Efficient operations – fewer manual tasks for finance and support teams
  • Improved driver experience – receipts delivered instantly, where drivers expect them
  • Scalable rollout – compatible with Siemens, Alpitronic, and Kostad hardware
EVesto as the central platform

With this extension, EVesto reinforces its role as the central platform for CPOs operating at scale. Digital receipts are not an add-on, but a natural part of the financial and operational flow within EVesto. This gives CPOs the unique combination of robust finance management, streamlined operations, and a better driver experience all fully integrated into one CPMS.

Availability

The new digital receipt functionality is now available for CPOs operating on the EVesto platform in Europe. Existing customers can contact their account manager to enable the integration. New customers can reach out to EVesto for more information and onboarding.

We invite all interested CPOs to sign up for a demo of our updated platform and experience first-hand how EVesto can simplify your operations and enhance your market reach.