EVesto and ChargeBrain partner to maximise charging infrastructure uptime

Electric truck charging at a DC fast charging station with real-time diagnostics and uptime monitoring visualised.

EVesto and ChargeBrain partner to maximise charging infrastructure uptime

As charging networks scale, operational complexity increases. Ensuring reliability across large AC and DC fleets requires both strong commercial processes and deep technical insight. That’s why EVesto and ChargeBrain have partnered to deliver a seamless combination of commercial control and technical intelligence.

Two specialisms, one integrated solution

EVesto supports CPOs and operators with powerful tools for contract management, pricing, billing and reporting. ChargeBrain specialises in monitoring and analysing the technical performance and reliability of charging infrastructure.

By combining these capabilities, operators gain a single integrated solution that aligns commercial and technical operations, without adding complexity to their daily workflows.

How the integration works

The partnership is realised through a native integration between both platforms:

  • Synchronisation of historical and live charging session data via the EVesto API
  • Detailed insights into charger performance, reliability and hardware behaviour
  • Real-time diagnostics through the EVesto OCPP Tunnel, particularly valuable for DC chargers and large-scale networks

This setup enables early detection of technical issues, allowing operators to act before problems result in downtime.

What this means for CPOs and operators

For EVesto customers, this partnership delivers tangible benefits:

  • Increased uptime and fewer unexpected outages
  • One central workflow for commercial and technical operations
  • Better decision-making based on combined data insights
  • Reduced operational pressure on internal teams

Operators continue using EVesto as their trusted CPMS, while ChargeBrain operates in the background to continuously safeguard the technical health of the charging network.

Live with leading charging operators

The integration is already in production with operators managing pan-European charging networks, including ChargeMakers, where reliability and scalability are business-critical.

Building future-proof charging operations together

With this partnership, EVesto and ChargeBrain take a next step towards more reliable, scalable and future-proof charging operations. By combining commercial strength with technical intelligence, we enable CPOs to grow with confidence, without compromising on uptime or performance.

We invite all interested CPOs to sign up for a demo of our updated platform and experience

EVesto and CCV join forces | simplifying and future-proofing open payments for CPOs

EVesto and CCV join forces: simplifying and future-proofing open payments for CPOs

The EV market is evolving rapidly. With AFIR coming into effect, CPOs must enable open-loop card payments at their charge points, securely, interoperably, and at scale.
That’s why we’re proud to announce our partnership with CCV, part of Fiserv and a trusted expert in European payment technology.

Together, we are developing an integrated solution that combines open payments and smart charging, fully AFIR-ready and designed to streamline operations for our customers.

What does this mean for CPOs working with EVesto?
  1. Seamless implementation of open payments

CCV’s certified terminals connect directly to the EVesto platform. This allows CPOs to activate debit and credit card payments without complex integrations or certification processes.

  1. A powerful OCPI-based architecture

Our OCPI connection enables fully interoperable, future-proof payment flows. Ideal for roaming scenarios, multi-operator networks, and scalable growth.

  1. Faster onboarding & cloud monitoring

Connect, activate, manage, all within EVesto’s trusted CPMS environment. Real-time status, monitoring, and fault detection ensure less downtime and greater reliability on site.

  1. Growth without complexity

By combining CCV’s payment infrastructure with EVesto’s CPMS, CPOs can scale easily, onboard new locations faster, and stay compliant with evolving regulations.

Why this partnership matters

Open payments are becoming essential to a seamless EV charging experience. By joining forces with an established European payment partner like CCV, we provide CPOs with a solution that is:

✔ secure
✔ compliant
✔ easy to manage
✔ future-proof

All with one clear goal: helping CPOs grow smarter, with less complexity.

Want to explore what this integrated solution can mean for your charging network?
Get in touch with our team, we’d be happy to show you.

Charging made human | EVesto Partners with DIRECT Klantcontact for always-on service 

EVesto Partners with DIRECT klantcontact for Always-on service

The electric-vehicle charging industry is moving at lightning speed: charging point hardware, software and service must work fully integrated in order to deliver a flawless experience for drivers. At EVesto we believe that successful charging operations are built on strong partnerships, seamless platforms and 24/7 reliability. That’s why we are delighted to announce our strategic partnership with DIRECT klantcontact, a leading Dutch company specialised in omnichannel customer-contact solutions.

Why this collaboration with DIRECT klantcontact matters

DIRECT klantcontact brings more than 30 years of experience in facilitating 24/7 reachable and professional customer service via telephone, e-mail, chat and social channels. With this partnership, EVesto enriches its platform with a dedicated service layer for Charge Point Operators (CPOs) who deploy, operate and scale EV charging networks.

What it means for our customers

By integrating their support services with the EVesto charge-point-management system, CPOs can now deliver:

  • Round-the-clock availability: drivers receive help every hour of every day, even outside office hours and on public holidays, ensuring charging sites remain reliable and trusted.
  • Efficient operations for CPOs: outsourcing driver assistance and user queries allows operators to reduce internal burden, focus on core operations, and manage growth without increasing support overhead.
  • Consistent brand experience: DIRECT klantcontact agents operate in your tone-of-voice, within your system, as a genuine extension of your team.
  • Better driver satisfaction, stronger network reputation: fewer failed or abandoned sessions, higher user-trust, and a charging experience that reflects quality from start to finish.
A seamless step into service-excellence

Integrating the 24/7 service layer is simple: EVesto’s API-first architecture ensures that support workflows, session data and driver enquiries flow smoothly between the charging-platform back-end and the service desk. As always, the goal remains: enable CPOs to scale quickly, operate efficiently and grow profitably.

Looking ahead

This partnership underscores EVesto’s commitment to offering a total solution for charging-operators, a platform that handles not only monitoring and session-management, but also the full user-journey: from plug-in to payment to driver support. Together with DIRECT klantcontact we will continue to innovate around user experience, uptime and operator efficiency.

We want to thank DIRECT klantcontact for their expertise and look forward to building the future of EV charging support together.

Major milestone: Ad hoc tariffs and Peak & off-peak tariffs now available in EVesto

Ad hoc tariffs and Peak & off-peak tariffs now available in EVesto

At EVesto, we’re constantly pushing to give CPOs more control, flexibility, and insight into their charging operations. That’s why we’re proud to announce two key functionalities that mark a major milestone in the evolution of our platform: Ad hoc tariffs and Peak & off-peak tariffs.

Ad hoc tariffs – smart differentiation between sessions

We’ve added the ability to apply ad hoc tariffs, allowing you to distinguish between direct payment sessions and charge card sessions. This gives you full control over pricing, for example, to offset additional costs that come with payment providers for direct transactions. The feature is already live and ready to use, helping you maintain a healthy margin while offering fair, transparent pricing to your customers.

Peak & off-peak tariffs – dynamic pricing for a dynamic market

Energy markets are changing faster than ever, and static pricing models no longer fit the reality of fluctuating energy costs. With peak & off-peak tariffs, EVesto enables you to define time-based pricing that automatically adjusts to energy market variations. Whether it’s incentivizing off-peak charging or protecting margins during peak hours, this functionality puts intelligent pricing at your fingertips.

Why this matters

Implementing these capabilities isn’t just a software update, it’s a technical leap. Dynamic and ad hoc pricing touches every layer of the EVesto platform: from tariff configuration and CDR generation to settlement logic and financial transparency. These updates required extensive architectural adjustments to ensure consistency, compliance, and performance at scale.

The result? A platform that’s even more powerful, precise, and ready for the next phase of growth in EV charging management.

EVesto & Stekker partnership brings smart charging to businesses

EVesto & Stekker partnership brings smart charging to businesses

EVesto is proud to announce a new partnership with Stekker, a Dutch software company specialized in intelligent energy management and smart charging. After several months of collaboration, both companies are now making this integration broadly available to Charge Point Operators and businesses across Europe.

We invite all interested CPOs to sign up for a demo of our updated platform and experience first-hand how EVesto can simplify your operations and enhance your market reach.

What is Stekker?

Stekker develops advanced software that dynamically manages charging stations and batteries. By aligning charging sessions with solar production, grid capacity, and business needs, Stekker enables companies to:

 

  • Prevent grid overload and stay within contracted power limits
  • Maximize use of self-generated solar energy
  • Optimize fleet charging and availability
  • Lower charging costs by responding to tariffs and grid conditions
  • Generate detailed reporting to claim HBE subsidies
What this means for EVesto customers

The Stekker functionality can be activated directly within an EVesto account. After a one-time registration with Stekker, operators gain access to smart charging features that run as an additional layer on top of EVesto’s CPMS.

This setup allows CPOs to:

  • Combine EVesto’s management, monitoring, and scalability with Stekker’s load balancing algorithms
  • Implement smart charging without complex hardware upgrades
  • Offer drivers a seamless experience while optimizing energy use in the background
A shared vision

For EVesto, this partnership is a natural step in supporting operators beyond charging management, adding intelligence to energy flows. For Stekker, integrating directly into EVesto’s CPMS extends their reach and impact across Europe.

Together, we are shaping the future of smart charging, making it simple, efficient, and ready for the challenges of today’s grid.

EVesto enhances CPMS with digital receipts through partnership with ReceiptHero

EVesto enhances CPMS with digital receipts through partnership with ReceiptHero

EVesto is expanding its Charge Point Management System (CPMS) with a powerful new capability: automatic digital receipts. Through a new partnership with ReceiptHero, we now offer our customers a fully integrated solution for generating and delivering itemized receipts for every contactless payment.

Added value for EVesto customers

For many Charge Point Operators (CPOs), managing financial data is still a time-consuming process. Tariffs, charging sessions, and payments often come from different systems, leaving finance teams to reconcile data manually. By adding ReceiptHero’s technology into the EVesto platform, we remove that complexity completely.

What this means for CPO’s:

  • Seamless integration within EVesto – no need for separate tools or systems
  • Compliant, itemized digital receipts – VAT and audit-ready from the source
  • Efficient operations – fewer manual tasks for finance and support teams
  • Improved driver experience – receipts delivered instantly, where drivers expect them
  • Scalable rollout – compatible with Siemens, Alpitronic, and Kostad hardware
EVesto as the central platform

With this extension, EVesto reinforces its role as the central platform for CPOs operating at scale. Digital receipts are not an add-on, but a natural part of the financial and operational flow within EVesto. This gives CPOs the unique combination of robust finance management, streamlined operations, and a better driver experience all fully integrated into one CPMS.

Availability

The new digital receipt functionality is now available for CPOs operating on the EVesto platform in Europe. Existing customers can contact their account manager to enable the integration. New customers can reach out to EVesto for more information and onboarding.

We invite all interested CPOs to sign up for a demo of our updated platform and experience first-hand how EVesto can simplify your operations and enhance your market reach.

Optimizing EV Charging Costs with Dynamic Pricing

Cut Expenses & Boost Sustainability

The introduction of dynamic pricing is set to transform the electric vehicle charging landscape. EVesto is at the forefront of this innovation, leveraging strategic tools to sync charging activities with real-time energy rates. This blog delves into how dynamic pricing can dramatically transform the EV charging landscape, offering significant advantages to Charge Point Operators (CPOs) and EV drivers.

Understanding Dynamic Pricing for EVs
Dynamic pricing for EVs enables users to adjust charging costs based on the hourly fluctuations in energy prices. Using predictive data that forecasts energy costs 24 hours in advance, EVesto empowers smart charging strategies that optimize cost and energy usage during the cheapest and least congested times.

The Technical Backbone of Dynamic Pricing
Dynamic pricing for EV charging might sound complex. Still, it essentially boils down to a smart system that adjusts the price of EV charging based on when electricity is cheapest and most plentiful. Here’s how it works, step by step:

1. Real-Time Energy Rates:
In dynamic pricing for EV charging, we utilize a “day-ahead” pricing model, where electricity costs for each hour of the next day are known in advance, sourced from the ENTSO-E Transparency Platform. This system enables EV charging to be planned during cheaper times, typically at night or when renewable energy production is high. By automatically adjusting charging rates based on these forecasts, dynamic pricing ensures users benefit from lower costs and supports increased use of renewable energy, all without requiring manual monitoring.

2. Predictive Algorithms:

  • These are like weather forecasts but for electricity prices. They use past data to predict when electricity will be cheap or expensive in the next 24 hours.
  • For example, you might decide to picnic when it’s sunny, but this system determines the best time to charge EVs when electricity prices are low.

3. Integration with EV Chargers:

  • Dynamic pricing is communicated to EV charging stations through an automated system. Here’s a streamlined overview:
  • Dynamic Tariff Notification: We inform all Mobility Service Providers (MSPs) via the Open Charge Point Interface (OCPI) daily about the next day’s hourly tariffs. This ensures everyone is prepared for the changes in charging costs.
  • Charging Session Calculation: Our system calculates the cost of each charging session using the provided tariff data. Charge Point Operators (CPOs) can adjust prices by adding a markup or setting a minimum price to ensure profitability.
  • Automated Scheduling: While we don’t currently offer scheduling capabilities, the system to do this must be an EMS or some other intelligent system or MSP solution like Deftpower. Nevertheless, our system optimizes EV charging for the lowest electricity prices. This process is fully automated, requiring no EV driver intervention.

4. Smart Charging:

Automated Charging Control: We ensure that tariffs are effectively communicated to MSPs or other relevant parties via the OCPI. This empowers MSPs to remotely initiate or terminate charging sessions based on the tariff data received. While OCPI facilitates such control actions irrespective of the tariff type, MSPs can utilize the tariff information to make informed decisions on when to commence or cease charging sessions, a functionality that aligns with the principles of smart charging. Energy Management Systems (EMS) may also leverage this tariff data for similar purposes.

  • Optimized Charging: Our system ensures that your car charges when electricity is cleanest and cheapest, aligning with the principles of smart charging. This automated process not only saves you money but also contributes to a greener planet by minimizing the carbon footprint associated with charging.
  • User Interface: CPOs can configure dynamic tariffs, set them on chargers or groups of chargers using batch operations, and review the type of tariff applicable during each session or Charge Detail Record (CDR). While managing the charging schedule is typically the task of MSPs, every CPO can access their own data. Thus, in the future, CPOs may be able to examine how a session looks and how pricing is compiled based on dynamic prices. The dashboard empowers CPOs with valuable information while leaving the control of scheduling and session management to the relevant parties.
  • Economic Benefits of Dynamic Pricing
  • Dynamic pricing provides more than just reduced electricity costs. For CPOs utilizing EVesto’s platform, it optimizes infrastructure utilization by incentivizing charging during off-peak periods, thereby balancing the load on the grid. It translates into direct savings for EV drivers, making EV ownership more economically attractive.

Dynamic Pricing Implementation at EVesto
EVesto is actively developing dynamic pricing capabilities through its advanced API technology. Ongoing development of OCPI code aims to broaden the accessibility and functionality of this feature.

The Shift Towards Flexible Charging: Dynamic vs. Static
Unlike static charging, where fees are fixed regardless of the time or energy demand, dynamic charging adjusts fees based on actual usage and grid conditions. This flexibility is key to managing energy flows more effectively, especially as the number of EVs on the road grows.

With its pioneering approach to dynamic pricing, EVesto is charting a path toward a future where electric mobility thrives economically and environmentally. This innovative strategy boosts cost efficiencies and enhances grid harmony by incentivizing charging during off-peak hours. As the electric vehicle industry evolves, adopting technologies like dynamic pricing is becoming essential. These advancements are pivotal in reaching broader energy management goals and ensuring the economic sustainability of EV charging infrastructures.

Embracing Transparency: Evesto’s Unparalleled Uptime and Real-Time Updates

Embracing Transparency: Evesto's Unparalleled Uptime and Real-Time Updates

In the ever-evolving world of technology, reliability and transparency are two vital factors users seek when entrusting their operations to a service provider. EVesto, a leading player in the EV industry, stands at the forefront by boasting an unprecedented uptime of over 99.9%.

At EVesto, transparency is not just a buzzword but ingrained in their core values. Recognizing the significance of instilling utmost confidence in its clients, the company provides real-time updates on its system’s performance. This commitment ensures that users remain well-informed and can witness firsthand the smooth operations powering their businesses.

Exploring Common Factors that Can Take an Electric Vehicle (EV) Charger Offline
In an industry where any downtime can drastically affect operations, EVesto’s commitment towards achieving unparalleled uptime begins with a thorough understanding of what could cause an electric vehicle (EV) charger to go offline. These include power outages, internet connection issues, hardware malfunction, software issues, lost connectivity with the backend system, overloading or overheating, electrical interference, poor maintenance, adverse weather conditions, vandalism or theft, and installation errors. Among these, issues arising from Charge Point Management Systems (CPMS) hold a crucial part.

Charge Point Management Systems can face several issues which might lead to an EV charger going offline, such as software bugs, communication issues, data overload, poor integration with other systems, inadequate security, firmware updates, configuration errors, and hardware failure. EVesto, aware of these potential problems, employs a comprehensive approach to mitigate these risks, ensuring their CPMS is robust and reliable.

Transparency in Action
To exemplify their transparency, EVesto extends an open invitation to all users to check the status of their Charge Point Management System (CPMS) independently. By visiting https://status.evesto.com/,clients can witness the unwavering commitment of EVesto to maintaining a robust and reliable platform. This proactive transparency extends to constantly monitoring the central hub offering the connectivity to chargers, the API, our portal, and crucial interoperability platforms such as e-clearing, P2P roaming connections, Gireve, and Hubject. By promoting transparency, EVesto aims to establish a strong foundation of trust and accountability with its valued users.

How is uptime calculated?
Regarding the uptime of EV chargers, Tesla’s Supercharger network, for example, had an average uptime of 99.95% in 2022, considered near perfect. However, the measure of “uptime” can be complex as it depends on the methodology used. For instance, Tesla defines the uptime of Supercharger sites as the average percentage of sites globally that had at least 50% of their daily capacity functional for the year.

At EVesto, the uptime of the charger is defined as the period during which a charger maintains a steady connection to the EVesto network. This means it is up and operating optimally if the charger is connected without hardware or charger-related complications. This approach enables EVesto to provide reliable uptime statistics, assuring clients that when their charger is connected to EVesto, they can anticipate a seamless charging experience.

In the world of EV charging, despite the high uptime, occasional outages are an inevitable part of the landscape. Traditional steps when encountering a broken EV charger involve:

Enhancing Customer Experience Through Proactive Solutions
However, with EVesto CPMS, the response to such issues transcends the ordinary. Thanks to the introduction of Connectivity and BootNotification webhooks, EVesto empowers its clients with innovative solutions to address uptime-related issues. These unique tools grant immediate access to critical information about device status, allowing users to make informed, data-driven decisions and enhance their charging operations like never before.

Here’s where the real game-changer comes in: the ability to detect a charger’s offline status. In many scenarios, it’s often too late to undertake corrective measures once a charger goes offline. However, with EVesto’s innovative offline webhook, clients are informed when the charger goes offline in real-time. This newfound knowledge enables the client to act promptly by dispatching a technician or manually restarting the charger on-site.

By leveraging these enhanced webhooks, EVesto clients can proactively identify and resolve connectivity issues. This proactive approach ensures uninterrupted charging sessions and maintains the highest level of operational efficiency. Through providing instant updates about device status, clients are empowered to take timely actions, minimizing downtime and maximizing the performance of their charging infrastructure. It’s not just about handling issues; it’s about turning challenges into opportunities for enhancing service delivery.

By setting remarkable standards for uptime and promoting transparency through real-time updates and independent verification, EVesto differentiates itself in the technology landscape. EVesto’s dedication to smooth operations and user confidence remains steadfast, solidifying its reputation as a trusted partner in today’s fast-paced digital world. EVesto’s innovative Charge Point Management Software offers a reliable solution for Charge Point Operators and B2B clients in electric mobility. Learn more about our products and services here.

EVesto Launches the Most Accurate Dynamic Pricing Model for EV Charging

EVesto Partners with Webfleet

Today, EVesto announces the launch of its innovative Dynamic Pricing feature, setting a new standard for accuracy and flexibility in EV charging. Powered by Entso-E, Europe’s leading source of electricity market data, Dynamic Pricing empowers Charge Point Operators (CPOs) to align their tariffs with actual, up-to-date electricity costs, ensuring every charging session is fair and transparent

Dynamic Pricing Key Benefits

  • Accurate, Actual Pricing: EVesto uses Entso-E’s data to update tariffs based on actual electricity costs, building customer trust with market-aligned pricing.
  • Revenue Control: Fixed Margins ensure CPOs maintain profitability, while Min/Max tariffs stabilize rates, even during volatile times.
  • Eco-Friendly Charging: By encouraging charging during renewable energy availability, Dynamic Pricing appeals to eco-conscious EV drivers.

In a recent study, 23% of Dutch EV drivers reported high satisfaction with dynamic pricing, and 31% are considering the switch. EVesto’s new feature responds to this demand, positioning it as the most accurate, customer-focused actual pricing model on the market.


Download the Dynamic Pricing Brochure to learn more: Download Here

Exploring EVesto’s Strategy for Secret Rotation

Exploring EVesto's Strategy for Secret Rotation

As the adoption of electric vehicle (EV) chargers continues to surge, it’s crucial to recognize the escalating security risks associated with these devices. Numerous studies highlight the potential threats of using chargers without passwords or relying on unsecured HTTP connections. Thankfully, the potential for charger firmware to mitigate these risks is high and largely depends on Charge Point Management System (CPMS) capabilities. EVesto, developed using the ‘security by design’ principle, is here to transform the landscape.

The ‘Security by Design’ Principle

In essence, this principle means that security best practices are integral at every stage of development, right from the conception of the idea to its operational phase. The ‘security by design’ approach is embedded in the software code and extends to supporting security features for EV chargers.

bOne such feature is ‘rotating secrets,’ a prevalent practice in software development and cloud services. This procedure involves maintaining two secrets – let’s term them Secret A and Secret B. Initially, the device gets configured with Secret A. When the secret is due for a change or compromised, the device switches to Secret B. Secret A can then be safely discarded and regenerated, completing a full cycle of secret rotation.

EVesto’s Strategy for Secret Rotation

When an EV charger is onboarded on the EVesto platform, it receives two secrets – Secret A and Secret B. Initially, the charger gets provisioned with Secret A. Most chargers support the OCPP security profile 2, defined by the Open Charge Alliance in ‘Improved Security for OCPP 1.6-J,’ which enables the ChangeConfiguration command. From the EVesto portal, the new secret is provisioned using this command, followed by a Reset. Once the charger reconnects, Secret A can be rotated within the portal, enhancing the security of the charger.

Automating Secret Rotation: The Next Step

While this is a critical first step towards increasing security capabilities on the EVesto platform, the subsequent phase would be automating the secret rotation. This step could significantly enhance the security level of your CPMS connection. With several new features in the pipeline, we’re excited about the transformative potential that EVesto brings to the charger security space. Stay tuned as we share more updates and innovations in the coming weeks.

As EV chargers become integral to our everyday lives, ensuring their security is paramount. With innovative solutions like EVesto, developed using the ‘security by design’ principle and advanced features such as secret rotation, we can navigate these challenges and secure a safer, smarter future for EV charging.